Supply Chain Operations Leader |19+years in Supply Chain (Sales&Sales Operation,

Experienced in managing inventory operations, ensuring optimal stock levels, accuracy, and efficient control processes. Skilled in demand planning, stock analysis, and system-based inventory management to minimize costs, prevent stockouts, and support smooth business operations. • Monitor inventory levels and material availability on a daily basis using Stock Simulation Run Down • Coordinate stock replenishment based on operational demand. • Help minimize excess inventory and material shortages, and to set standard with Internal Logistics/Warehouse Section for the “Maximum Stock Ratio”, “Minimum Stock Ratio”, and “Zero Stocks”, as part of the KPI (Key Performance Indicator).

• Process and monitor Purchase Requisitions (PR) and Purchase Orders (PO) through SAP System as Part of Ordering Management. • Coordinate with suppliers regarding quotations, pricing, lead times, and delivery schedules, and order confirmations. •Source materials and services based on operational requirements • Ensure timely procurement of materials to avoid shortages and operational delays. • Monitor purchasing activities and order status until completion. • Ensure purchases are aligned with company requirements, specifications, and budget. • Prepare and analyze Order Management reports, including order volume, purchasing amounts, RTV transactions, product rejections, and replacements.

Sales Operations Management • Manage end-to-end sales operations processes from customer inquiry up to delivery completion. • Process customer orders and monitor order fulfillment status. • Coordinate with internal departments regarding customer requirements, delivery schedules, and inventory availability. • Ensure timely and accurate processing of sales orders and documentation. • Monitor sales transactions, order volume, and operational performance. • Conduct regular “Gemba” or on-site visits with customers to strengthen customer-vendor relationships, verify the actual condition of supplied products, address quality-related concerns or issues, and gain deeper understanding of the customer’s business operations and requirements •Handle customer inquiries, complaints, RFQ, and after-sales support. • Prepare sales forecasts, Price Quotation , reports, and performance analysis. •Support overall operational requirements to maintain customer satisfaction. • Conduct market research and monitor competitor activities.

Office and Administration » Computer Literacy Proficient in using office software and digital tools to support administrative and operational tasks. Skilled in Microsoft Office (Excel, Word, PowerPoint, SAP, and others AI tools), data management, reporting, and logistics tracking to enhance productivity and streamline workflows.

Project Management » Capacity Planning Experienced in planning and managing organizational capacity to meet project demands efficiently. Skilled in resource allocation, workload forecasting, and balancing operational requirements to ensure timely project delivery and optimal utilization of resources.

• Coordinate with warehouse, logistics, and operations teams to ensure smooth material flow. • Monitor shipment schedules, customs documentation and delivery timelines. • Coordinate import and export shipment activities with suppliers, forwarders, brokers, and logistics providers. • Ensure accurate processing of shipping documents such as Commercial Invoice, Packing List, Bill of Lading, and Delivery Orders. • Coordinate with freight forwarders and customs brokers for smooth shipment clearance • Handle shipment coordination under various Incoterms including FOB, CIF, EXW, DDP, FCA, DAP, etc. • Support cost monitoring for freight, shipping, and logistics-related expenses. • Coordinate closely with warehouse, logistics, and operations teams regarding inbound and outbound shipments. • Ensure compliance with shipping procedures and documentation requirements