Joerin

Medical/Healthcare Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelor's degree

Last Active

February 23rd, 2026 (102 days ago)

Member Since

January 31st, 2026

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in customer service, medical and health support, research assistance, data entry, and administrative tasks. I can handle email and chat support, appointment scheduling, CRM management, order processing, and complaint resolution, while maintaining professionalism and accuracy. I also provide medical and health-related support, including patient record management, medical transcription, appointment follow-ups, and health research documentation. In addition, I assist with scientific and academic research, literature reviews, data collection, report preparation, and formatting research papers. I am skilled in data entry and management, Excel, Google Sheets, database organization, and file conversion, as well as Microsoft Office and productivity tools such as Word, PowerPoint, Outlook, and Google Workspace. With strong time management, multitasking abilities, and a commitment to confidentiality, I deliver high-quality and efficient virtual assistance to help clients save time, stay organized, and achieve their goals.

Top Skills

Professional Services » Medical Services

Experience: 2 - 5 years

Provide and coordinate healthcare services to ensure patient well-being, including medical consultations, treatment, and support for optimal health outcomes.

Customer Support » Healthcare

Experience: 2 - 5 years

Deliver and manage services aimed at promoting, maintaining, and restoring the health of individuals and communities through patient care, prevention, and wellness initiatives.

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Provide assistance and support to policyholders by addressing inquiries, resolving claims issues, explaining coverage options, and ensuring a positive customer experience in a timely and professional manner.

Other Skills

E-Commerce » Product Research

Experience: 2 - 5 years

Conduct research and analysis to evaluate market trends, customer needs, and product performance, providing insights to guide product development and strategy.

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Oversee and lead the customer support team to ensure efficient service delivery, resolve escalated issues, implement best practices, and enhance overall customer satisfaction and loyalty.

Office and Administration » Google Sheets

Experience: 2 - 5 years

Utilize Google Sheets to organize, analyze, and visualize data efficiently, creating spreadsheets, formulas, and reports to support informed decision-making.

Office and Administration » Data Entry

Experience: Less than 6 months

Accurately input, update, and manage information in databases or systems, ensuring data integrity and supporting efficient organizational operations.

Marketing » Email Marketing » Benchmark Email

Experience: Less than 6 months

Utilize Benchmark Email to design, manage, and analyze email marketing campaigns, ensuring effective communication, audience engagement, and measurable results.