Deodato

Ecommerce Customer Support | Shopify | Amazon | Etsy | Walmart Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.35/hour ($832.00/month)

Associates degree

Last Active

June 10th, 2026 (2 days ago)

Member Since

October 20th, 2025

Profile Description

Hi there! ???? I’m Deo Aguilar Jr., a highly experienced Ecommerce Customer Support and Executive Virtual Assistant with over 7 years of experience managing customer service, product listings, and backend operations for online stores across Shopify, Amazon, Walmart, and Etsy.
At my previous role with ThreadTank and Transfer Superstars, I handled:
End-to-end customer inquiries, returns, and refunds via Amazon, Walmart, and Shopify
Product listings and SEO optimization for better visibility
Order processing and coordination with production teams
Shopify DTF design uploads and YouTube content review for marketing
Before that, I worked as an Executive Assistant for U.S.-based real estate companies, managing calendars, reports, and client communications.
???? Key Skills
Shopify, Amazon, Etsy, Walmart backend management
Order processing, refunds, returns

Email & Chat Support (Gmail, Zendesk, Gorgias)
Product research, SEO titles, and tags
Google Sheets, Canva, Microsoft Office
Workflow automation (Make/Zapier)
I’m detail-oriented, fast, and trustworthy, with strong English communication skills. I can work independently, meet deadlines, and take initiative to solve problems before they reach you.
If you’re looking for a reliable VA who can handle your store operations and customer service efficiently — I’m ready to help you grow.
Let’s work together! ????

Top Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Shopify / Ecommerce Store Management ⭐️⭐️⭐️⭐️⭐️ (5/5) Managed multiple Shopify stores for ThreadTank and Transfer Superstars. Handled order processing, refund requests, listing updates, and product uploads. Experienced in managing product tags, descriptions, and SEO for better visibility. Tools used: Shopify Admin, Etsy, Walmart Seller Center, Canva, Google Sheets.

Customer Support » Customer Service

Experience: 5 - 10 years

Customer Service & Email Support (Amazon, Walmart, Shopify) ⭐️⭐️⭐️⭐️⭐️ (5/5) Handled end-to-end customer support for Amazon, Walmart, and Shopify stores — resolving issues related to shipping, returns, and product inquiries. Skilled in writing professional, empathetic responses that maintain brand tone. Tools used: Gmail, Gorgias, Zendesk, Amazon UI, Walmart Partner Portal.

E-Commerce » Order processing

Experience: 1 - 2 years

Order Processing & Fulfillment ⭐️⭐️⭐️⭐️⭐️ (5/5) Processed hundreds of daily orders accurately, coordinated with production, and ensured timely shipment updates. Monitored refund/replacement workflows and maintained customer satisfaction through proactive communication. Tools used: Google Sheets, TripleMars, AutoDS, DSM Tool.

Other Skills

E-Commerce » Product Optimization

Experience: 2 - 5 years

Product Listing Optimization (SEO, Tags, Titles, Descriptions) ⭐️⭐️⭐️⭐️ (4/5) Optimized hundreds of product listings for visibility and conversion. Skilled in writing SEO-friendly titles, product tags, and descriptions for Shopify and Etsy listings. Consistent use of keyword research tools to boost product discoverability. Tools used: ZIK Analytics, AutoDS, Canva, ChatGPT.

E-Commerce » Product Research

Experience: 2 - 5 years

Product Research & Market Analysis ⭐️⭐️⭐️⭐️ (4/5) Performed product sourcing and market research for multiple online stores. Identified profitable products, analyzed competitors, and tracked best-selling trends to increase sales opportunities. Tools used: ZIK Analytics, AliExpress, Google Trends.

Project Management » Workflow

Experience: 1 - 2 years

Workflow Management & Reporting ⭐️⭐️⭐️⭐️ (4/5) Experienced in workforce monitoring, schedule adherence, and KPI reporting from BPO background. Developed reports and process dashboards to track performance and improve team efficiency. Tools used: Excel, Citrix, Google Sheets, internal dashboards.

Office and Administration » Executive Assistance

Experience: 2 - 5 years

Executive Assistance & Administrative Support ⭐️⭐️⭐️⭐️ (4/5) Served as Executive Assistant to U.S.-based real estate executives — managing schedules, reports, and client communication. Skilled in prioritizing tasks, handling confidential information, and supporting day-to-day operations efficiently. Tools used: Google Workspace, Outlook, Zoom, Calendly, Excel, CRM systems.

Office and Administration » AI Tools » AI Automation

Experience: 1 - 2 years

Automation & Productivity Tools ⭐️⭐️⭐️ (3/5) Created simple workflow automations using Make (Integromat) and Zapier to streamline Shopify and email tasks. Strong understanding of process automation and template creation for repetitive work. Tools used: Make, Zapier, Google Apps Script.

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Makati, NCR

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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