Real Estate Professional, Customer Service, and Social Media

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 23rd, 2025 (yesterday)

Member Since

May 10th, 2017

Profile Description

Social Media Manager
Sudbury Ontario, Canada
• Develop and create content calendar for social media platforms
• Create high quality posts and key visuals for social media platforms
• Write compelling captions, hashtags, and promotional copy tailored to the gym’s brand.
• Respond to comments, messages, and inquiries promptly and professionally.• Engage with followers through interactive content like polls, Q&A sessions, and challenges.• Build relationships with gyUpgrade to see actual infombers and highlight their success stories.• Monitor online reviews and address member feedback positively.• Promote gyUpgrade to see actual infomberships, special offers, fitness programs, and upcoming events by creating flyers and posters
• Respond to inquiries of gyUpgrade to see actual infombers and prospects.

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Lead Manager (Real Estate)
Greenlight Acquisitions | Houston, Texas
• Doing follow up calls on the leads submitted 
• Creates and updates daily and weekly trackers on calls, leads, and attendance
• Assists Outbound Campaign Manager on onboarding sessions
• Assists and supports Outbound Campaign Manager on Team Management.
• Schedules drip campaign via Podio
• Knowledgeable on websites such as Zillow, Redfin, Upgrade to see actual info, and Upgrade to see actual info
• Knowledgeable on using Readymode (Xencall), Roor, dealmachine, and Podio

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Real Estate Virtual Assistance/Cold Caller
Greenlight Acquisitions | Houston, Texas
• Calling prospective property sellers and make them possible leads
• Identifying lead motivations for the Acquisition Team
• Building up Buyers and Hedge Fund List through Social Media and other related website such as Facebook and Upgrade to see actual info. 
• Knowledgeable on websites such as Zillow, Redfin, Upgrade to see actual info, and Upgrade to see actual info
• Knowledgeable on using Readymode (Xencall), Roor, dealmachine, and Podio

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Senior Quality Assurance Specialist
Sutherland Philippines | Davao City, Davao Del Sur Philippines
Industry: Call Center / IT-Enabled Services / BPO
• Monitors Voice and Chat transactions to ensure the Service Delivery Teams are in line with the client's vision and mission;
• Conducts feedback and coaching to ensure consultants are aware of their best practices and areas of improvement;
• Weekly Calibration Calls with Clients and Stakeholders;
• Handles a minimum of two Service Delivery Teams and partners with the Team Managers for any quality-related concerns and initiatives;
• Conducts Non-Promoter Analysis;
• Sends out weekly QA Performance Callouts to ensure that the teams are aware of their quality standings;
• Partners with the Training Team for any new hire quality-related initiatives and conducts feedback and coaching for the trainees to ensure that they're ready for client certifications;
• Handles Voice and Chat line of business

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Technical Support Representative - Call
Sutherland Philippines | Davao City, Davao Del Sur Philippines
Industry: Call Center / IT-Enabled Services / BPO
• Answers inbound voice calls
• Calling customers back to ensure the right resolution has been provided (Outbound Calls)
• Assists the customers on their technical and computer-related issues
• Provides excellent and quality customer service
• Delivers and hits the metrics provided and set by the client

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Technical Support Representative - Chat
Sutherland Philippines | Davao City, Davao Del Sur Philippines
Industry: Call Center / IT-Enabled Services / BPO
• Answers inbound chats
• Assists the customers on their technical and computer-related issues
• Provides excellent and quality customer service
• Delivers and hits the metrics provided and set by the client

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Department Supervisor
Call to Shop Supervisor
KCC Property Holdings Inc.  |  General Santos City, Soccskargen, Philippines  
- Leading the team in ensuring sales targets are reached on a monthly basis;
- Handles Sales Associates and Sales Demos;
- Checks working attendance on a daily basis ;
- Evaluates performances of subordinates on a monthly basis;
- Conducts coaching sessions and monthly meetings to ensure all challenges are addressed in a timely manner;
- Ensures stock level on both house brands and concession brands are enough for selling;
- Coordinates with the Merchandising Team and other departments for any concerns
- Create and sets department rules and regulations and ensures these are being followed religiously
- Ensures that all company policies are being followed at all times
- Ensures all merchandise are in good condition before forwarding to the selling area;
- Instills and empower subordinates to provide excellent customer experience;
- Solves customer complaints and coordinates with the Customer Service Department for any issues beyond the scope and
- Ensures that the working environment is open and everyone is encouraged to share their opinions and accepts comments and suggestions constructively.

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