Licensed Midwife turned Medical Virtual Assistant - which means I bring clinical understanding into every administrative task I handle.
For over 2 years, I supported a hospital remotely from the Philippines, managing 30–40 daily patient interactions, end-to-end prior authorization submissions, insurance eligibility checks, and denial follow-ups — all while keeping records airtight in Athena and Epic. I know Availity and Cover
HIPAA-certified. RCM-certified. Detail-obsessed. Ready to work. Available immediately
Experience: 2 - 5 years
Book patient appointment and manage clinic scheduling according to patient appointment, procedure schedule and surgical timings
Experience: Less than 6 months
Handling patient records and information to the highest HIPAA standards
Experience: 2 - 5 years
Prioritize task base on urgency, patient care put come, provider schedules and deadlines
Experience: 2 - 5 years
Support patient with empathy, timely respond and follow up, accuracy
Experience: 2 - 5 years
Prior authorization review, submission and denials management, Supplement denials for resubmission and monitoring of turnaround time and status of prior authorization
Experience: 1 - 2 years
Insuring patient is active, clinic is within network, checking the co-pay, deductible and out of pocket
Experience: 2 - 5 years
Electronic health records accurate data entry
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