Sales and Marketing

Proficient in Salesforce for donor relationship management (CRM), data tracking, and campaign performance analysis.

Experienced in accurate and efficient data entry related to donor information, contributions, and campaign activity. Skilled in maintaining clean and organized CRM databases (including Salesforce), ensuring data integrity for reporting, segmentation, and donor communications.

Proficient in Microsoft Excel for tracking fundraising production, managing donor data, analyzing campaign performance, and generating detailed reports to inform strategic decision-making and optimize fundraising outcomes.

Demonstrates strong active listening skills to understand donor motivations, build genuine relationships, and tailor engagement strategies accordingly. Skilled at creating meaningful conversations that foster trust, long-term support, and donor retention.

Responsible for training and developing new teams in sales strategies and leadership skills, fostering high-performance cultures and preparing individuals for growth within the organization.

Skilled negotiator adept at securing favorable terms and agreements with vendors, clients, and donors. As a travel consultant, effectively negotiates travel packages and pricing to deliver value and satisfaction to clients. As a fundraiser, negotiates donor commitments and partnership agreements to maximize funding and support for organizational goals.

Proficient in using CRM systems to manage client relationships, track travel preferences, and streamline booking processes. Utilizes CRM tools to personalize customer interactions, follow up on leads, and enhance overall client satisfaction and loyalty.

Trained to customize flight itineraries based on customer requests received via inbound channels, ensuring personalized travel solutions and exceptional service delivery.

Trained to proactively customize flight itineraries based on customer requests through outbound communications, delivering personalized travel solutions and exceptional customer service.

Skilled in lead generation through targeted outreach, networking, and market research to identify potential clients interested in travel services. Utilizes CRM tools and personalized communication to nurture prospects and convert leads into loyal customers.

Trained in tailoring flight itineraries to meet individual customer needs, ensuring personalized travel experiences and high satisfaction through attention to detail and efficient service.

Bilingual professional fundraiser with two years of experience leading development and donor engagement initiatives in Latin America, specifically in Costa Rica and the Dominican Republic.