Overview
Looking for any work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelor's degree
Last Active
April 23rd, 2026 (66 days ago)
Member Since
September 11th, 2025
Profile Description
Results-driven Telecommunications and Network Operations professional with over 14 years of experience delivering enterprise-level network solutions and operational excellence at Accenture. Skilled in BGP, OSPF, switching, routing, and end-to-end telecommunications support, with a strong track record in optimizing network performance and resolving complex technical and billing issues.
Experienced leader in service desk operations, currently supervising SIM lifecycle management and high-volume support teams while ensuring strict SLA compliance and customer satisfaction. Proven ability to manage escalations, streamline processes, and coordinate cross-functional teams to deliver efficient and reliable service outcomes.
Combines deep technical expertise with strong analytical and leadership skills, bridging the gap between network operations and business needs. Adept in incident management, telecom billing analysis, and continuous improvement initiatives, with a passion for leveraging technology and AI tools to enhance productivity and service delivery.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Software » Network Administration » Network Monitoring
Experience: 5 - 10 years
Other Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Marketing » CRM » Microsoft Dynamics 365
Experience: 5 - 10 years
Office and Administration » Google Docs
Experience: 2 - 5 years
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Google Forms
Experience: 2 - 5 years
Professional Services » Forex Trading » Technical Analysis
Experience: 5 - 10 years
Software » Network Administration » Network Troubleshooting
Experience: 5 - 10 years
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Liloan, Cebu
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 40
- Influence: 15
- Steadiness: 26
- Compliance: 19
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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