Gina
Customer Service & Virtual Assistant 2+ Years BPO Experience
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.74/hour ($720.00/month)
Bachelors degree
Last Active
September 13th, 2025 (287 days ago)
Member Since
August 25th, 2025
Profile Description
Dedicated Customer Support & Virtual Assistant with over 2 years of BPO experience, including healthcare and travel accounts. Skilled in calls, chat,
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 6 months - 1 year
Supervised and coached a team to consistently meet KPIs and service targets, driving performance, quality, and customer satisfaction through effective leadership.
Customer Support » Chat Support
Experience: Less than 6 months
Skilled in chat support and email communication for travel account clients.
Customer Support » Healthcare
Experience: 2 - 5 years
Over 2 years of BPO experience handling inbound and outbound calls for US-based healthcare accounts, with strong communication and active listening skills to ensure first-call resolution.
Office and Administration » Research
Experience: Less than 6 months
Conducted outbound healthcare surveys and provider outreach to validate client information, supporting insurance benefits processing through accurate data collection and reporting.
Other Skills
Office and Administration » Travel Planning » Amadeus
Experience: Less than 6 months
Manage flights, booking modifications, and customer support for travel accounts using Amadeus platform.
Office and Administration » Travel Planning » GDS
Experience: Less than 6 months
Managed GDS bookings using the Amadeus and Sabre platforms.
Office and Administration » Travel Planning » Sabre
Experience: Less than 6 months
Manage flights, booking modifications, and customer support for travel accounts using Sabre platform.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Estancia, Iloilo
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 44
- Influence: 11
- Steadiness: 30
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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