I’m a motivated and detail-oriented Independent NOC Engineer / IT Systems Administrator with over a year of hands-on experience providing remote support and systems management for small business and MSP (Managed Service Provider) clients.
I specialize in network and systems administration, patch management, endpoint security, backup/BCDR, and cloud support. My focus is on maintaining system uptime, data protection, and fast i
I have practical experience with industry-standard tools such as ConnectWise Manage, NinjaOne, SolarWinds, Datto BCDR, Acronis, and SentinelOne, as well as Windows Server, Hyper-V, Azure, and AWS environments. I also develop PowerShell scripts to automate repetitive admin tasks, optimize workflows, and ensure consistent reporting.
I’m passionate about proactive monitoring, documentation, and delivering reliable IT solutions that align with client goals. I value communication, accountability, and continuous improvement — qualities I bring to every project I handle.
I’m currently seeking a part-time or full-time remote opportunity with a US-based MSP or IT company where I can apply my technical skills, professionalism, and dedication to outstanding service — while continuing to grow as a systems engineer.
Experience: Less than 6 months
Uses ConnectWise for ticketing, monitoring, and documentation of MSP client activities.
Experience: Less than 6 months
Skilled in configuring and troubleshooting DNS, DHCP, VPNs, and firewalls (Sophos, SonicWall, Ubiquiti Unifi).
Experience: Less than 6 months
Monitors and maintains client infrastructure using ConnectWise Manage, NinjaOne, and SolarWinds. Ensures uptime and proactive incident response.
Experience: Less than 6 months
Familiar with SentinelOne, and Sophos for endpoint protection, incident response, and malware remediation.
Experience: Less than 6 months
Writes scripts to automate administrative tasks, log collection, and patch deployments.
Experience: Less than 6 months
Monitors networks and systems performance, responding to alerts to prevent downtime.
Experience: Less than 6 months
Supports virtual machines, resource groups, and user access management in Azure and AWS environments.
Experience: Less than 6 months
Communication & Collaboration
Experience: Less than 6 months
Documentation & Reporting
Experience: Less than 6 months
Provides L1–L2 support to international users, resolving hardware, software, and connectivity issues.
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