Roselle

Customer Service |Spanish Bilingual

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Overview

Looking for part-time work (4 hours/day)

at $4.99/hour ($480.00/month)

Bachelors degree

Last Active

September 5th, 2025 (294 days ago)

Member Since

July 26th, 2025

Profile Description

Specialized in managing bilingual communication in English and Spanish for professional stakeholder alignment and email-based support to international clients. Proven experience in remote collaboration, service recovery, performance reporting, and coordination of logistics and travel support across multiple time zones.

Top Skills

Experience: 5 - 10 years

Managed high-volume stakeholder emails at Maersk and Air France-KLM. Skilled in organizing inboxes, writing professional replies, and using templates.

Experience: 5 - 10 years

6+ years handling client concerns via email and phone in logistics and travel industries.

Conversational and professional support level, used in travel and logistics industry.

Other Skills

Experience: 2 - 5 years

Used Salesforce Lightning to manage customer cases and track resolutions in daily basis.

Experienced in office support tasks like minutes-taking, reporting, and file management.

Experience: 10+ years

Skilled at handling multiple deadlines, daily meetings, and shift-based tasks independently.

Basic Information

Age
34
Gender
Female
Website
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Address
Antipolo city, Rizal
Tests Taken
IQ
Score:  108
DISC
Dominance: 32
Influence: 27
Steadiness: 27
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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