Detail-oriented and resourceful Healthcare Virtual Assistant with hands-on experience supporting multi-specialty clinics—including Allergy & Pulmonary, Neurology, and Primary Care. I specialize in patient scheduling, insurance eligibility verification, referral coordination, and EMR data management across platforms like EpicCare, WRS Health, Glace EMR, IMS, eClinicalWorks, and Cover
Whether it's transferring legacy patient files, managing prescription refills, or streamlining fax workflows, I bring precision and speed to every task. I’ve worked with major insurance providers like WellCare Medicare and Ambetter, ensuring smooth payment processing and authorization handling.
Tools I’m fluent in:EMRs: EpicCare, WRS Health, Glace EMR, IMS, eCW, Cover
Phone Systems: Avaya, AWS, RingCentral, 3CX, Vonage, ReachUC
Tasks: Scheduling, referrals, chart creation, faxing, file uploads/downloads, insurance verification, immigration visit coordination
Let’s make your clinic run smoother, faster, and smarter—one workflow at a time
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
I've worked for Ambetter Insurance and WellCare Medicare, I provided remote administrative and patient support services tailored to managed care and government-funded health plans. My role focused on assisting members with their insurance benefits, claims inquiries, and appointment coordination, while supporting providers with documentation, eligibility verification, and pre-authorizations.
Experience: 2 - 5 years
Experience: Less than 6 months
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