Laurence
Healthcare Specialist, Senior Customer Service Representativ
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 9th, 2026 (19 days ago)
Member Since
July 21st, 2025
Profile Description
Hi, I’m Laurence Roy Dy!
I have a background in pharmacy and customer service, with experience supporting both providers and patients. And Most recently, I worked as a Senior Customer Service Representative at HCLTech, where I assisted with claims, referrals, and prior authorizations for Blue Cross Blue Shield of Rhode Island — all while ensuring compliance with HIPAA and data privacy protocols.
Previously, I supported United Healthcare at TTEC, where I handled patient scheduling, billing, pharmacy services, and eligibility. These roles helped me develop strong communication skills, attention to detail, and the ability to stay calm under pressure.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Professional Services » Medical Services » HIPAA Compliance
Experience: 1 - 2 years
Other Skills
Office and Administration » Computer Literacy
Experience: 1 - 2 years
Professional Services » Medical Services » Medical Scribing
Experience: 1 - 2 years
Professional Services » Medical Services » Credentialing
Experience: Less than 6 months
Professional Services » Medical Services » Medical Knowledge
Experience: Less than 6 months
Professional Services » Medical Services
Experience: Less than 6 months
Accounting » Claims Processing
Experience: 1 - 2 years
Office and Administration » Microsoft 365
Experience: Less than 6 months
Professional Services » Medical Services » Patient Care
Experience: Less than 6 months
Professional Services » Medical Services » Medical Billing
Experience: Less than 6 months
Professional Services » Medical Services » Revenue Cycle Management
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
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- Address
- Tests Taken
- DISC
- Dominance: Dominant
- Influence: Interacting
- Steadiness: Steady
- Compliance: Conscientious
- Government ID
- Sign Up with Pro Account to View
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Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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