Virtual Assistant and a Real Estate Transaction Coordinator

Currently working as a Real Estate Transaction Coordinator for clients in Rhode Island and Connecticut, USA. Manage end-to-end transactions, from contract to close, by tracking deadlines, preparing documents, and coordinating with agents, clients, lenders, and attorneys to ensure smooth closings.

Accurately managed and updated large volumes of real estate data including client contact details, property information, lead tracking logs, and transaction timelines. Proficient in using Google Sheets, Excel, and CRM systems (e.g., Follow Up Boss, MLS, Zillow ) to organize listings, maintain databases, and ensure up-to-date records for smooth operations. Skilled in extracting and inputting data from MLS, emails, and transaction files with attention to detail and a commitment to confidentiality and data accuracy. Experienced in tracking deadlines, compliance documents, and client follow-up notes, which supports efficient transaction coordination and team productivity.

Currently using ClickUp to manage real estate tasks, track deadlines, and streamline transaction workflows. Organize projects, assign tasks, and monitor progress to ensure timely completion.

Experienced in using MLS Matrix for RI and CT states for listing management, property searches, and generating market reports. Skilled at inputting and updating listings to ensure accurate and timely data for real estate transactions.

Handled daily client and partner emails professionally, managing inboxes, scheduling, and follow-ups. Skilled in Gmail, Outlook, and CRM-based email systems.

Experienced in using ChatGPT to streamline administrative and real estate-related tasks such as drafting property descriptions, email responses, social media captions, and client communication templates. Utilized ChatGPT for brainstorming marketing content, generating listing remarks, and improving workflow efficiency by automating repetitive writing tasks. Skilled in prompting and refining outputs for accuracy, tone, and clarity based on client or team requirements. Leveraged AI support to reduce task turnaround time and improve content quality across daily real estate operations.

Used Trello within the past 2 years to manage tasks, track real estate transactions, and organize project workflows. Familiar with creating boards, setting due dates, and collaborating with team members.

Coordinated real estate listings by preparing and submitting listing information to MLS, ensuring accuracy, managing updates, and communicating with agents and clients throughout the process.

Managed calendars for real estate agents and teams, scheduling appointments, meetings, and deadlines to ensure smooth daily operations and timely follow-ups.

Quickly adapts to changing priorities, new tools, and evolving work environments to maintain productivity and meet team goals efficiently.

Use Canva for creating basic real estate marketing materials such as flyers, social media posts, and listing presentations. Skilled in designing visually appealing and professional content to support branding and promotions.

Over 10 years of experience in a BPO call center handling customer communication, problem-solving, and delivering excellent service. Skilled in verbal and written communication, active listening, and managing high-volume calls with professionalism and patience.

Ensured Real Estate contracts and transaction documents are complete, accurate, and compliant. Reviewed paperwork thoroughly to support smooth and timely real estate closings.

Skilled in using Google Workspace apps, Docs, Sheets, Slides, and Drive, to create, organize, and share documents and spreadsheets efficiently for real estate and administrative tasks.

Conducted detailed data gathering and research to support real estate projects and client needs. Collected, organized, and verified information from multiple sources to ensure accuracy and relevance.