Need reliable support that's accurate, efficient, and results-driven?
I am a detail-oriented professional with 12+ years of experience in Quality Assurance, Customer Support, Lead Generation, Candidate Sourcing, Data Management, and Administrative Support.
My background includes 8 years at Meta
RECENT ACHIEVEMENTS
Managed 80–100 candidate records daily while maintaining high data accuracy
Conducted candidate sourcing, research, and credential verification for healthcare recruitment
Sent and tracked 50–100 outbound
Performed quality assurance reviews to ensure compliance with established procedures
Maintained and updated CRM and ATS records with accurate candidate and contact information
SERVICES
Recruitment Support & Candidate Sourcing
Candidate sourcing
Applicant tracking system (ATS) management
Candidate research and verification
Database management
Recruitment support
Lead Generation & Research
Prospect research
Contact discovery
Lead list building
Data validation<8efe80624d780eba0c6493ec45140364
Market research
Administrative Support
Data entry
Spreadsheet management
Documentation
Reporting<8efe80624d780eba0c6493ec45140364
Customer Support
Chat support<8efe80624d780eba0c6493ec45140364
Customer communication
Issue resolution
Follow-up management
WHY HIRE ME
12+ years of professional experience
8 years at Meta
4 years at Amazon
Strong written and verbal English communication
Detail-oriented and quality-focused
Process-driven and reliable
Quick learner with minimal supervision required
Committed to accuracy, efficiency, and confidentiality
TOOLS & PLATFORMS
Google Workspace
Microsoft Excel
Google Sheets
Microsoft Office
Bullhorn ATS
Indeed
Vivian
Nursys
EnformionGO
LinkedIn
TruePeopleSearch
Whitepages
ChatGPT
Slack
Microsoft Teams
Zoom
Amazon CRM
Meta SRT
Experience: 6 months - 1 year
Experienced in prospect research, contact discovery, lead list building, contact verification, and email outreach. Researched and verified business contacts, maintained lead databases, and supported business development initiatives through targeted outreach campaigns.
Experience: 6 months - 1 year
Managed and maintained large volumes of candidate, customer, and business records with a strong focus on accuracy, completeness, and organization. Experienced in updating databases, spreadsheets, CRM systems, and applicant tracking systems.
Experience: 6 months - 1 year
Sourced healthcare professionals through Indeed, Vivian, and other online platforms. Verified candidate information, licenses, and supporting documentation while maintaining ATS records and organized recruitment databases.
Experience: 2 - 5 years
4 years of customer support experience with Amazon, assisting customers through chat support, resolving inquiries, documenting interactions, and maintaining high service standards and customer satisfaction.
Experience: 5 - 10 years
Maintained accurate databases, organized records, validated information, corrected inconsistencies, and ensured data integrity across recruitment, lead generation, and business support activities.
Experience: 5 - 10 years
8 years of experience at Meta as a Content Moderator, Subject Matter Expert (SME), and Quality Support Analyst. Conducted quality reviews, ensured policy compliance, analyzed performance trends, and maintained operational standards.
Experience: 6 months - 1 year
Experienced in maintaining candidate records, updating applicant information, tracking recruitment activities, and ensuring data accuracy within applicant tracking systems such as Bullhorn ATS.
Experience: 6 months - 1 year
Provided recruitment support, lead generation, research, administrative assistance, data management, email outreach, and operational support for remote clients while maintaining high standards of accuracy and professionalism.
Experience: 2 - 5 years
Maintained and updated customer and prospect records, ensured data accuracy, organized contact information, and supported lead tracking and reporting activities.
Experience: 5 - 10 years
Maintained organized records, candidate profiles, business information, communication logs, and operational documentation while ensuring accessibility and accuracy.
Experience: 5 - 10 years
Supported daily business operations through documentation, data entry, recordkeeping, database maintenance, reporting, and workflow coordination while ensuring organized and efficient processes.
Experience: Less than 6 months
Managed professional email communications, tracked outreach campaigns, maintained communication records, and supported follow-up activities while ensuring timely and accurate correspondence.
Experience: 5 - 10 years
Used Google Sheets for candidate tracking, lead management, data validation, reporting, collaboration, and maintaining organized recruitment and business databases.
Experience: 5 - 10 years
Experienced in spreadsheet management, data organization, data validation, reporting, filtering, sorting, formatting, and maintaining accurate records for recruitment and business operations.
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