Niño
Customer Support Specialist and Aspiring IT Professional with Front-End, Automat
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
High school diploma
Last Active
July 4th, 2026 (yesterday)
Member Since
May 26th, 2025
Profile Description
I bring a strong foundation in customer service, team leadership, and technical tools across Microsoft 365, Power BI, Google Workspace, and entry-level front-end development (HTML, CSS, JavaScript). My analytical, solutions-driven, and always looking for ways to improve processes through automation and innovation. I've also shown leadership in mentoring and project coordination roles, demonstrating reliability and initiative.
I want to be known as a proactive, adaptable, and growth-oriented professional who bridges customer-centric thinking with emerging tech skills. I am the kind of worker who not only solves problems but seeks better ways to do things—always learning, improving, and aiming to make a meaningful impact.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Over 5 years of experience in handling customer concerns, resolving complex issues, and delivering exceptional service in telco and tech accounts.
Office and Administration » Communication
Experience: 5 - 10 years
clear and empathetic communication with both customers and internal teams; able to bridge technical and non-technical audiences.
Office and Administration » Problem Solving
Experience: 5 - 10 years
Consistently resolved escalated customer concerns and developed internal tools to address recurring pain points.
Other Skills
Project Management » Process Improvement
Experience: 1 - 2 years
Proactively identified inefficiencies and proposed automation and internal tools to optimize workflows and reporting.
Marketing » Email Marketing » Klaviyo
Experience: 6 months - 1 year
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Used for data visualization and reporting to support performance tracking, business reviews, and internal analytics. Automated workflows to streamline repetitive tasks and improve team efficiency within operations.
Office and Administration » Team Leadership
Experience: 1 - 2 years
Led teams as an Associate Coach and Case Mentor, responsible for performance coaching, training, and team development.
Web Development
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 130
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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