I am a fresh graduate with hands-on IT Support experience gained during my internship at the Department of the Interior and Local Government (DILG). I enjoy solving technical problems, assisting users, and ensuring computers and office systems operate efficiently. In addition to IT support, I build AI-assisted websites and web applications using modern AI development tools to create practical solutions for businesses.
During my internship, I provided technical support by setting up and configuring desktop computers, installing and troubleshooting Windows, installing and configuring software, diagnosing basic hardware issues, assisting users with technical concerns, performing data entry, maintaining accurate documentation, and supporting daily administrative operations. I also worked with Microsoft Office and quickly adapted to different office systems and technologies.
In addition to my internship experience, I have hands-on experience assembling and maintaining PCs, installing and upgrading RAM and storage devices, replacing laptop LCD screens, performing preventive computer maintenance, formatting and reinstalling Windows, installing drivers and applications, and troubleshooting common hardware and software issues.
I also develop AI-assisted websites and web applications, from planning and testing to debugging, customization, and deployment, with a focus on creating functional, user-friendly, and business-oriented solutions.
I am dependable, detail-oriented, eager to learn, and committed to providing professional technical support, building effective AI-assisted web solutions, and delivering excellent customer service with clear communication.
I am currently seeking a remote opportunity as an IT Support Specialist, Help Desk Technician, Technical Support Specialist, or AI-Assisted Web Developer, where I can contribute to your team while continuing to grow my technical and professional skills.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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