Kristine

Virtual Assistant | Customer Support (Voice, Chat & Email) | Admin & Ecommerce |

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Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

High school diploma

Last Active

July 26th, 2026 (yesterday)

Member Since

May 3rd, 2025

Profile Description

Hi, I'm Kristine — a Virtual Assistant with a strong customer support background, covering everything from inbox and calendar management to voice, live chat, and email support.


I've worked across two different sides of remote/support work:

As a Virtual Assistant, I've managed inboxes, scheduled appointments, kept CRMs and client databases updated, created documents in Google Workspace and Microsoft Office, and handled day-to-day admin tasks that keep a business running smoothly.

As a Customer Advisor Representative, I've supported ecommerce accounts through voice, live chat, and email — sometimes two different lines of business at once — handling order status, returns, refunds, complaints, and account inquiries while hitting AHT, QA, and CSAT targets.

That combination means I can slot into a range of remote roles: general VA work, customer support, or a hybrid of both — inbox and calendar management on one side, customer-facing chat/email/calls on the other.

What I bring to a team:
- Comfortable switching between admin tasks and customer-facing conversations
- Clear, calm communication — written and verbal
- Accurate CRM, ticketing, and data entry work - Reliable, detail-oriented, and easy to onboard onto new tools and account guidelines
- Steady under multitasking — whether that's concurrent chats or a full inbox

I'm currently open to work-from-home roles as a Virtual Assistant, Customer Support Specialist, or a hybrid Support VA position.

Feel free to connect or reach out — ----------

Top Skills

Experience: 6 months - 1 year

Delivers professional, friendly, and solution-focused support to ensure customer satisfaction.

Experience: 6 months - 1 year

Handles daily administrative tasks, documentation, scheduling, and office organization efficiently.

Experience: 6 months - 1 year

Provides reliable administrative, customer support, and organizational assistance for remote businesses.

Other Skills

Experience: 6 months - 1 year

Updates customer records, case notes, and account information within CRM systems.

Experience: 6 months - 1 year

Assists customers through voice, chat, and email while resolving inquiries promptly.

Experience: 6 months - 1 year

Inputs, updates, and maintains accurate records with strong attention to detail.

Experience: Less than 6 months

Experienced with Google Docs, Sheets, Drive, Slides, and Gmail for remote collaboration.

Experience: 6 months - 1 year

Supports customers with order management, refunds, returns, billing, and account inquiries.

Experience: Less than 6 months

Responds to customer emails professionally while maintaining accuracy and timely communication.

Experience: 6 months - 1 year

Resolves customer concerns professionally using active listening and problem-solving skills.

Experience: 6 months - 1 year

Communicates clearly and professionally with clients and customers across multiple channels.

Experience: 6 months - 1 year

Keeps tasks, files, schedules, and priorities well organized.

Experience: Less than 6 months

Books appointments, manages calendars, and keeps schedules organized.

Basic Information

Age
20
Gender
Female
Website
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Address
PANABO CITY, Davao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 31
Influence: 30
Steadiness: 10
Compliance: 29
English
B1(Intermediate)
Government ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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