Stop losing time to complex case intakes and administrative bottlenecks!
As a seasoned Professional with 13+ years of experience across the Healthcare and Legal sectors, I provide high-level support for firms that require precision and expert communication. I specialize in navigating the "gray areas" of Medical Subrogation, Pre-Authorizations, and Legal Intake.
I act as the critical bridge between technical requirements and client needs. Whether you are a law office managing itemized liens or a healthcare provider struggling with peer-to-peer review scheduling, I have the background to handle your operations seamlessly and with 100% HIPAA compliance.
Strategic Support for Your Business:
Medical Case Coordination: Expertly managing pre-authorization processes and connecting providers with physicians for peer-to-peer reviews.
Legal Intake & Support: Drafting essential legal documents (pleadings, affidavits, contracts) and managing high-stakes court calendars and deadlines.
Subrogation Intake: Managing inquiries from law offices and liability carriers, educating members on legal questionnaires, and processing secure correspondence.
Conflict Resolution: 13+ years of experience resolving escalated customer issues and service modifications with a focus on empathy and professionalism.
Technical Stack & Compliance:
Tools: CRM Systems, Microsoft Office ( Excel/Outlook), Google Workspace, Zoom, and Microsoft Teams.
Standards: Strict adherence to HIPAA, legal data requirements, and insurance subrogation protocols.
Efficiency: Proven track record in high-volume environments and digital filing system optimization.
I am looking for long-term partnerships where I can apply my expertise to keep your business organized, compliant, and focused on growth.
Ready to streamline your workflow? Click the 'Invite' button and let’s discuss how I can help you hit your goals.
Experience: 2 - 5 years
During my three (3) years as a Healthcare Specialist where I handled pre-authorization and subrogation inquiries, I have developed a strong skill set in managing healthcare inquiries, providing customer support, and offering solutions to complex healthcare-related concerns.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
As an Intake Subrogation Specialist, I handle calls from law firms and insurance companies to set up medical lien files. I gather necessary case details, verify information, and ensure all documentation is accurate and complete. My role involves coordinating between all parties to ensure timely and efficient processing of medical liens, while maintaining clear communication and compliance with relevant regulations.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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