Team Leader Customer Support / Loan Processor / Transaction Coordinator

Overview

Looking for full-time work (8 hours/day)

at $4.06/hour ($781.82/month)

Bachelor's degree

Last Active

June 20th, 2026 (6 days ago)

Member Since

September 2nd, 2024

Profile Description

I am a detail-oriented and results-driven Virtual Assistant specializing in supporting Australian mortgage brokers, real estate agents, and property investors. I offer a unique combination of specialized mortgage processing expertise and proactive real estate support—helping clients streamline operations, stay compliant, and focus on closing deals.

Core Expertise:

Mortgage Operations (AU): Skilled in managing the end-to-end loan process from pre-submission to settlement. Expertly handles loan application coordination, strict document collection and verification, lender follow-ups, compliance checks, and workflow management.

Real Estate Support: Hands-on experience in lead generation, cold calling, appointment setting, market research, and day-to-day administrative support.

Systems & Tools: Proficient in Mercury Nexus, Apply Online (AOL), lender-specific portals, and diverse real estate CRMs.

I also bring 5 years of high-performing BPO experience spanning real estate, telecommunications, healthcare, logistics, travel, and e-commerce. This background has honed my exceptional communication skills, sharp attention to detail, and ability to deliver elite customer service in fast-paced environments. Highly adaptable and quick to master new platforms, I am committed to providing consistent, high-quality support that drives business growth and operational efficiency.