With over a decade of experience in customer service and team leadership, I have a proven ability to handle complex issues, train teams, and maintain strong client relationships. At Ifive Inc., I resolved challenging orders and managed a team, ensuring smooth operations and satisfied clients. My previous roles at companies like Full Potential Solutions and Concentrix involved assisting clients with healthcare and legal matters, where I developed a keen eye for detail and a deep commitment to customer care. I’m adaptable, reliable, and passionate about making a positive impact in every role I take on.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Active listening and fully focusing on understanding a customer’s needs, making sure that they feel heard and valued. Accurately addressing concerns, providing appropriate solutions, and building strong relationships with customers.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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