Ronisa

Customer Service Representative | HVA

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Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

High school diploma

Last Active

June 1st, 2026 (27 days ago)

Member Since

August 15th, 2024

Profile Description

Hello! I'm ---------- , a dedicated Healthcare Virtual Assistant with over 3 years of experience as a customer service representative senior in handling medical inquiries. 

- What I Can Help You With: 
Insurance verification & prior authorizations
Checking patient’s benefit and eligibility
Reviewing provider network status
Handling inbound and outbound calls and chat support
Reviewing claims for any disputes/ appeal
Peer-to-peer and denial for claim/ authorization
Patient communication & follow-ups

- Why Work With Me: 
I am HIPAA-certified, detail-oriented, and committed to confidentiality and accuracy in every task. My goal is to help providers focus on patient care while I handle the administrative side.

Top Skills

Experience: 2 - 5 years

Checked claims, also provides appeal details, verify insurance, creates prior authorization (pre-determination and gap requests) provide benefits and eligibility information

Experience: 2 - 5 years

Handled financial account for 7 months and 2 years + counting in a healthcare account

Experience: 2 - 5 years

Insuring authorization are all approved, send peer-to-peer if needed or an appeal. Sending decision letter to patients/ provider. Initiating gap, pre-auth, and prior authorization.

Other Skills

Experience: 6 months - 1 year

Experience: 2 - 5 years

Basic Information

Age
24
Gender
Female
Website
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Address
Las Piñas
Tests Taken
IQ
Score:  117
English
B1(Intermediate)
Government ID
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