Joyce

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

High school diploma

Last Active

June 2nd, 2026 (25 days ago)

Member Since

July 30th, 2024

Profile Description

I worked in call center company since 2021 which I handled international collections account specializing in debt collection for cars, insurance, hospital bills, utility bills and more. In March 2022, I transitioned to Travel and Airlines account and a certified Global Distribution System (GDS) trained. In February 2023, I transitioned to a different company that handles short-term rental company offering apartment-style hotels wherein I trained to use SalesForce CRM software to attend chats, emails and calls from the guests in different part of the world, I also know how to use ASANA and Slack. After that, I d ---------- to enter Virtual assistant in July 2023 wherein I had my first direct client from US and became a cold caller for his Real estate business for more than 1yr. In August 2024, my 2nd client came and I became an appointment setter and doing pre-surgery assessment over the phone for a colonoscopy procedure.
At this young age, I already explored a lot of different processes in BPO industry. I know that my ability to easily adapt and learn on how one’s business works guided me throughout of these.

Top Skills

Experience: 6 months - 1 year

Outbound calls for surplus funds from their foreclosed property offering my assistance to help them file a claim.

Experience: 6 months - 1 year

Attending the guest needs at the apartment/hotels, booking the room for them which also includes extensions and cancellations of their stay.

Experience: 6 months - 1 year

GDS trained handling Airlines tickets, hotels, cars and activities itinerary.

Other Skills

Experience: 1 - 2 years

Property Management and Guest communications

Experience: Less than 6 months

Outbound collection account wherein I collect payments/debt for cars, insurance, hospital bills, utility and more.

Experience: Less than 6 months

I experienced using SalesForce during my employment with a short-term rental company offering apartment-style hotels wherein I did chats, emails and calls using this CRM software.

Basic Information

Age
25
Gender
Female
Website
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Address
Rodriguez, Rizal
Tests Taken
IQ
Score:  126
English
C2(Advanced/Mastery)
Government ID
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