I worked in call center company since 2021 which I handled international collections account specializing in debt collection for cars, insurance, hospital bills, utility bills and more. In March 2022, I transitioned to Travel and Airlines account and a certified Global Distribution System (GDS) trained. In February 2023, I transitioned to a different company that handles short-term rental company offering apartment-style hotels wherein I trained to use SalesForce CRM software to attend chats,
At this young age, I already explored a lot of different processes in BPO industry. I know that my ability to easily adapt and learn on how one’s business works guided me throughout of these.
Experience: 6 months - 1 year
Outbound calls for surplus funds from their foreclosed property offering my assistance to help them file a claim.
Experience: 6 months - 1 year
Attending the guest needs at the apartment/hotels, booking the room for them which also includes extensions and cancellations of their stay.
Experience: 6 months - 1 year
GDS trained handling Airlines tickets, hotels, cars and activities itinerary.
Experience: 1 - 2 years
Property Management and Guest communications
Experience: Less than 6 months
Outbound collection account wherein I collect payments/debt for cars, insurance, hospital bills, utility and more.
Experience: Less than 6 months
I experienced using SalesForce during my employment with a short-term rental company offering apartment-style hotels wherein I did chats, emails and calls using this CRM software.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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