Gabriel

Making Order Out of Chaos | Bridging Tech, and Customer Care

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($818.18/month)

Bachelors degree

Last Active

February 25th, 2025 (487 days ago)

Member Since

June 21st, 2024

Profile Description

Hey there! I’m ---------- , and I’ve got a mix of tech-savvy skills and a passion for helping people. I've been getting my hands dirty in different areas, always with the same goal: making things run smoother.
Think of it this way: I've been the guy keeping the trains running on time in recruitment at PSG Global Solutions, making sure all the paperwork was spot-on, and everyone was following the rules, especially in the healthcare world. Before that, I was the go-to person for tech headaches at VXI, sorting out software and hardware issues. And even earlier, at Teleperformance, I was helping people navigate the often confusing world of healthcare and insurance.
Basically, I'm all about getting things done right, and I'm a bit of an organization freak. I've got a toolbox full of digital helpers—Google Workspace, Microsoft 365, Salesforce, you name it—and I'm always eager to learn new ones. (Yeah, I've played around with ChatGPT and Notion, too—they're pretty cool!)
Right now, I'm looking for a remote gig where I can really put my skills to good use. I'm especially interested in compliance auditing, credentialing, onboarding, appointment scheduling, email management, chat support, and technical support. Anything where I can use my attention to detail and help people out.
Ultimately, I'm looking for a team that's as passionate about doing things the right way as I am, a place where I can grow and make a real difference.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

• Diagnosed and troubleshot software and hardware issues, delivering step-by-step guidance to users. • Provided remote support through phone, email, and remote desktop tools. • Enhanced customer satisfaction through effective problem resolution and technical support. • Documented technical issues and solutions to contribute to the knowledge base. • Assisted in setting up and configuring software, hardware, and network systems.

Customer Support » Customer Service

Experience: 2 - 5 years

My responsibilities include addressing inquiries, resolving issues, and providing information about our products and services. With a focus on customer satisfaction, I strive to ensure a positive and seamless experience for every customer.

Professional Services » Medical Services » Credentialing

Experience: 2 - 5 years

✔ Managed provider licensing & credentialing – Assisted with obtaining and maintaining multi-state licenses and ensured compliance with regulatory requirements. ✔ Tracked deadlines & renewals – Maintained up-to-date records for provider licenses, contracts, and key compliance documents. ✔ Communicated with clients – Proactively addressed delays and ensured smooth credentialing processes.