A dedicated and adaptable professional with strong experience in healthcare customer service and fraud analysis. Skilled in handling insurance-related inquiries, pre-authorization requests, and durable medical equipment (DME) transactions while ensuring strict compliance with HIPAA regulations. Known for excellent English communication skills, problem-solving abilities, and a customer-first mindset that consistently enhances client satisfaction. Proficient in CRM platforms,
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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