Dedicated and reliable professional transitioning into the Virtual Assistant industry with extensive experience in technical support, customer assistance, and online communication. Brings 38 years of IT technical expertise combined with recent experience as an Online ESL Tutor handling remote communication, scheduling, and virtual learning environments. Skilled in administrative support, customer service, troubleshooting,
Experience: 10+ years
Provided long-term technical support and troubleshooting services for company systems and operations Assisted in maintaining computer hardware, network services, and desktop support functions Supported organizational operations through technical maintenance and system analysis Worked in coordination with The Philippine Clearing House Corporation (PCHC) in support of interbank payment systems Collaborated with APERTA Payment and Processing Solutions on technical processes related to clearing and settlement systems
Experience: 10+ years
Skilled in troubleshooting basic hardware issues of computer sets. Capable of recommending better hardware setups
Experience: 10+ years
technologically skilled computer literate digitally proficient knows how to troubleshoot Wi-Fi, install apps, or manage devices
Experience: 10+ years
Assists clients remotely with troubleshooting, installation, and upgrading of their LAN systems
Experience: 1 - 2 years
Delivered one-on-one online English lessons to Japanese high school students Improved students’ speaking, listening, and reading skills through interactive instruction Managed online schedules and virtual classroom sessions efficiently
Experience: 10+ years
Assists clients with their deliverables
Experience: 1 - 2 years
Experience: 10+ years
Troubleshoots issues related to LAN connections
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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