Almalyn
E-commerce Operations Manager | Shopify Supply Chain Specialist | Customer Suppo
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.51/hour ($1,254.40/month)
Bachelors degree
Last Active
July 5th, 2026 (yesterday)
Member Since
April 12th, 2024
Profile Description
I am an experienced E-commerce Operations Manager with over 9 years of hands-on experience in Shopify operations, customer support, supply chain management, order fulfillment, and backend store management.
Throughout my career, I have supported and managed multiple Shopify stores across various niches including fashion, jewelry, pet products, and general merchandise. My expertise includes supplier coordination, product research, order tracking, refunds and disputes, inventory monitoring, chargeback handling, quality control, and operational reporting.
I have strong experience working in fast-paced dropshipping environments where efficiency, customer satisfaction, and operational accuracy are critical. I am highly skilled in identifying problems early, improving workflows, reducing fulfillment issues, and maintaining smooth backend operations across multiple stores.
My goal is to help eCommerce businesses scale efficiently by optimizing operations, improving customer experience, and building stronger backend systems for long-term growth.
Top Skills
E-Commerce » Shopify
Experience: 5 - 10 years
Over 9 years of hands-on experience managing Shopify stores including product listings, backend operations, order fulfillment, inventory monitoring, refunds, and customer support across multiple stores.
Customer Support » Ecommerce
Experience: 5 - 10 years
Strong background in managing end-to-end ecommerce workflows including backend operations, customer support, supply chain, product management, and fulfillment.
E-Commerce » Order processing » Order Fulfillment
Experience: Less than 6 months
Managed order processing, supplier follow-ups, shipment tracking, invalid orders, and fulfillment issues across multiple Shopify dropshipping stores.
E-Commerce » Logistics Management » Supply Chain Management
Experience: Less than 6 months
Experienced in supplier coordination, order tracking, fulfillment monitoring, COGS analysis, inventory control, and resolving logistics issues to maintain smooth operations and improve margins.
Other Skills
E-Commerce » Product Research
Experience: Less than 6 months
Conducted product research, competitor analysis, and trend validation for winning products across fashion, jewelry, and general ecommerce niches.
E-Commerce » Inventory Management
Experience: Less than 6 months
Monitored stock levels, product availability, variant management, and supplier stock updates to avoid overselling and fulfillment delays.
E-Commerce » Ebay » Customer Support
Experience: Less than 6 months
Handled high-volume customer inquiries via email and chat, including order tracking, refunds, disputes, returns, and issue resolution while maintaining strong customer satisfaction.
E-Commerce » Supplier Sourcing
Experience: Less than 6 months
Worked directly with suppliers to resolve stock issues, shipping delays, product quality concerns, and negotiate better pricing and order solutions.
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lingayen, Pangasinan, Pangasinan
- Tests Taken
- DISC
- Dominance: 93
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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