Detail-oriented and tech-savvy professional with over 3 years of experience providing administrative and operational support. Skilled in managing calendars, handling digital communications, and organizing workflows while maintaining clear Standard Operating Procedures (SOPs) to ensure efficient and consistent task execution. Proficient in Google Workspace, Canva, and AI tools including ChatGPT. Known for strong organizational skills, proactive communication, and the ability to thrive in fast-paced remote work environments while supporting clients and teams
Experience: 1 - 2 years
Communicating with flight crews, gate agents, and other airline staff to ensure timely departures and arrivals. Collaborating with ground staff, including ramp agents and baggage handlers, to streamline operations.
Experience: 1 - 2 years
Responsible for assisting passengers with various tasks, from check-inprocedures, baggage handling, to boarding procedures. Handled passenger inquiries, complaints, and requests with professionalism. Contributed to the overall efficiency and satisfaction of passengers by providing exceptional customer service and logistical support.
Experience: 1 - 2 years
have extensive knowledge in utilizing Navitaire and GoNow systems. I am experienced in specialized travel intineraries including various travel destinations, tour packages, accommodation options, transportation, and other services offered by the agency.
Experience: 1 - 2 years
Experience: 1 - 2 years
Proficient in coordinating with various airport and airline departments to ensure smooth operations, including boarding procedures and security checks.
Experience: Less than 6 months
Amadeus Exam Certification - Passed with 96% result
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