Overview
Looking for full-time work (10 hours/day)
at $3.33/hour ($800.00/month)
Bachelors degree
Last Active
October 27th, 2023 (975 days ago)
Member Since
October 2nd, 2023
Profile Description
With a strong background in customer service and sales, combined with excellent communication skills, I am confident that I would be a valuable addition to your team.
During my previous roles in customer service and telemarketing, I have honed my ability to build rapport with customers and clients while effectively managing high-volume calls. These experiences have taught me the importance of being both adaptable and detail-oriented, which I believe are crucial traits for a successful employee.
In my most recent role as a TL Tracking specialist, I consistently surpassed targets and delivered exceptional results. I took pride in ensuring that every customer interaction was professional and positive, which often led to increased sales and client retention. Through my experience, I developed a strong understanding of scheduling, call monitoring, and performance reporting – skills that I am eager to bring to your organization.
Furthermore, I am highly proficient in utilizing CRM systems and other scheduling software, enabling me to manage appointment booking and follow-up tasks seamlessly. I have a proven track record of maintaining high levels of accuracy and organization, ensuring that all appointments are logged and confirmed efficiently.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
- Providing high quality Customer Service Assistance to all Qwest Customers. - Giving good service to customers in setting up their Modem and Router. - Up selling and Cross Selling modem speeds for better and faster internet connection. - Top Seller for 3 Months for having the highest number of sales in Up selling. - Consistent in achieving goals and targets every month. - Exceeding Expectations in terms of Objectives and primary Matrix. - Good Leader, motivational specialist to keep agents in focus and exceed group targets.
Customer Support » Sales Support » Lead Generation
Experience: 5 - 10 years
- Handling 10-12 Agents, developing their skills in handling customers query over the phone. - Guiding them on their career path and looking for a perfect avenue for them. - Enhancing and teaching the proper way to be a leader/game player/motivator.
Customer Support » Customer Service
Experience: 5 - 10 years
- Providing high quality Customer Service Assistance to all Virgin mobile Customers. - Giving good service to customers in setting up their online billing and handset configuration.
Other Skills
Professional Services » Management Services » Acquisition Management
Experience: 6 months - 1 year
- Sourcing of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc. - Recruiting passive candidates through phone calls, emails, and general relationship-building. - Conducting pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation requirements. - Organizing and keeping candidates’ files, tracking their activities, opportunities, and references. - Maintaining a record of candidates sourced through the SS Tracker. - Creating end of day reports on productivity and results.
Customer Support » Email Support
Experience: Less than 6 months
- Manage email and phone calls in a timely manner.
Customer Support » Phone Support
Experience: Less than 6 months
- Manage email and phone calls in a timely manner.
Customer Support » Insurance
Experience: Less than 6 months
- Utilize and provided leads and inform client regarding products with quality precision and service. - To convince clients to avail of the product without hesitation and establish clear commitment. - Cross Selling of premium products through inbound & outbound calls. - Makes every call an opportunity to be converted into a sale. - Met or exceeded daily quotas.
Basic Information
- Age
- 48
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 42
- Influence: 15
- Steadiness: 29
- Compliance: 15
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.