Overview
Looking for full-time work (8 hours/day)
at $4.22/hour ($800.00/month)
Bachelors degree
Last Active
May 28th, 2026 (19 days ago)
Member Since
August 8th, 2023
Profile Description
I’m a Customer Support and Administrative Specialist with over 5 years of experience delivering high-quality service across remote and onsite roles. I’ve supported diverse industries including tech, healthcare, and virtual office platforms, and have built a reputation for being responsive, detail-oriented, and solutions-driven.
Most recently, I worked with Swimply as a remote Customer Support representative, where I assisted both hosts and guests through live chat and
My earlier roles in data entry and back-office support sharpened my skills in handling timesheets, invoices, purchase orders, and administrative tasks using tools like MS Excel and Google Sheets. Whether working independently or as part of a team, I take pride in delivering organized, accurate, and friendly support that keeps operations running smoothly.
I’m passionate about helping users feel heard, supported, and confident—and I thrive in fast-paced environments where great service and operational excellence go hand in hand.
Top Skills
Skilled in using Zendesk for live chat support and ticket management. Experienced in handling real-time customer inquiries, creating and tracking tickets, escalating issues when necessary, and ensuring timely resolution to deliver a smooth and efficient support experience.
Customer Support » Email Support
Experience: 1 - 2 years
Delivered prompt and professional email support to resolve guest and host concerns efficiently.
Customer Support » Chat Support
Experience: 1 - 2 years
Handled real-time inquiries via chat for Swimply and Anytime Mailbox.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Maintained accurate records for timesheets, invoices, and facility reports.
Customer Support » Customer Service
Experience: 2 - 5 years
Supported renters, hosts, and opeSupported renters, hosts, and operators with friendly, solution-focused service.rators with friendly, solution-focused service.
Customer Support » Customer Service » Conflict resolution
Experience: Less than 6 months
Investigated and resolved customer concerns fairly and efficiently.
Customer Support » Sales Support » Ticket Booking
Experience: 2 - 5 years
Processed and tracked invoices with attention to detail
Office and Administration » Google Sheets
Experience: 1 - 2 years
Used for organizing data, timesheet tracking, and reporting.
Office and Administration » Time Managment
Experience: Less than 6 months
Balanced multiple tasks and handled chat queues efficiently.
Office and Administration » Team Collaboration
Experience: 2 - 5 years
Collaborated with departments for escalations and resolutions.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tabaco, Albay
- Tests Taken
- IQ
- Score: 91
- DISC
- Dominance: 36
- Influence: 12
- Steadiness: 35
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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