Alexandrea

Customer Support & Quality Analyst| Virtual Assistant with E

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Overview

Looking for full-time work (8 hours/day)

at $9.15/hour ($1,760.00/month)

High school diploma

Last Active

May 30th, 2026 (27 days ago)

Member Since

July 19th, 2023

Profile Description

Welcome to my professional journey!
With over 4 years and 5 months in customer service, I've developed strong skills in handling phone calls, email support, live chat, and social media interactions. My passion for delivering exceptional customer experiences has driven me to excel in roles such as E-Commerce Virtual Assistant at Magic and Quality Assurance Analyst at Genpact. I am skilled in data entry, researching, coaching, training, and scheduling emails and client meetings.
Throughout my career, I've consistently delivered high-quality service, empathizing with customers and addressing their needs effectively. My proactive approach and ability to connect with diverse individuals have allowed me to provide valuable suggestions for process improvement and enhance team performance. I am currently seeking remote work opportunities that align with my skills and offer a fulfilling work-life balance.
Thank you for joining me on this journey!