Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 28th, 2026 (yesterday)
Member Since
May 29th, 2023
Profile Description
I have nearly 6 years of experience in the BPO industry working in customer service, operations, and team supervision. I started as a Customer Service Representative and later became an Operations Supervisor, where I handled both frontline support and back-end coordination for different accounts including healthcare, telecom, and subscription services.
My experience includes healthcare support such as medical records retrieval, insurance verification, prior authorization, and claims assistance, as well as customer service, technical support, retention, and sales-related tasks. I’ve also managed teams, handled reports, coordinated daily operations, and ensured tasks are completed accurately and on time.
Over the years, I’ve become comfortable working with structured processes, managing multiple priorities, and communicating with both clients and teams in fast-paced environments. I am reliable, organized, and able to adapt to different roles depending on business needs.
I am now looking for remote opportunities where I can apply my experience in healthcare support, virtual assistance, customer service, operations, or property management support.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Office and Administration » Admin Data Processing » Records Retrieval
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Office and Administration » Calendar Management
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 5 - 10 years
Office and Administration » Task Prioritization
Experience: Less than 6 months
Marketing » CRM » Salesforce
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod, Negros Occidental
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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