Narbe

L3 Application Support and Deployment

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Overview

Looking for part-time work (4 hours/day)

at $8.26/hour ($800.00/month)

Bachelors degree

Last Active

May 27th, 2026 (11 days ago)

Member Since

May 9th, 2023

Profile Description

I'm an L3 Support Application Deployment with broad knowledge in application deployment, database back up and restore, automation scripting (Powershell). Also I do have experience in Azure DevOps and services, supporting in-house and Stakeholders applications, system maintenance, customer support, sprints, and report creations.
I am exposed on doing the email, chat, admin task support. Doing identity user access management in active directory.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

During my time in technical support, I gained extensive experience troubleshooting various software and hardware issues. I effectively communicated with customers, listening to their concerns and providing clear and concise instructions to resolve their problems. Through remote desktop assistance and phone support, I guided users step-by-step, ensuring they felt supported and understood. Additionally, I consistently met tight deadlines and remained calm under pressure, adapting quickly to new technologies and evolving customer needs. My technical support experience has honed my problem-solving skills and enhanced my ability to deliver exceptional customer service in a fast-paced environment.

Software » Application Performance Management

Experience: 2 - 5 years

Cloud Services » Azure » DevOps - Deployment Environments

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

During my experience in email support, I developed strong written communication skills and a keen attention to detail. I efficiently handled a high volume of customer inquiries, responding promptly and professionally to each email. I effectively conveyed complex technical information in a clear and concise manner, ensuring customers understood the solutions provided. Additionally, I maintained a friendly and empathetic tone, addressing customer concerns and ensuring their satisfaction. Through email support, I honed my multitasking abilities, managing multiple conversations simultaneously while prioritizing urgent requests. Overall, my experience in email support has equipped me with the skills to deliver timely and effective assistance to customers in a written format.