Junah

General VA | Zoho CRM Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.93/hour ($1,536.00/month)

Bachelors degree

Last Active

June 2nd, 2026 (4 days ago)

Member Since

March 7th, 2023

Profile Description

I am a detail-oriented and results-driven CRM professional with 10 years of combined corporate and virtual experience, specializing in Zoho CRM configuration, customization, and administration.

I have hands-on expertise in module setup, custom fields, layouts, pipelines, user roles, permissions, and activity tracking, along with strong data management skills including imports and exports, deduplication, field mapping, and data cleanup to ensure CRM accuracy and integrity.

I support daily operations and sales teams by optimizing deal stages, sales funnels, email integrations, and templates, while building custom reports and KPI dashboards for forecasting and management review.

I integrate Zoho CRM with Zoho Projects, Zoho Books, Zoho Desk, and Zoho Campaigns, as well as third-party tools such as Google Workspace, Outlook, QuickBooks, Trello, Microsoft 365, and Canva to streamline workflows across sales, finance, and support.

I am known for structured process thinking, attention to detail, clear communication, proactive problem-solving, and a strong commitment to continuous learning and improvement of CRM-driven operations.

Top Skills

Marketing » CRM » Zoho CRM

Experience: 1 - 2 years

Office and Administration » Attention to Detail

Experience: 5 - 10 years

Throughout my work experience for over 10 years, I have been handling data, and double-checking has helped me minimize errors. In a business, particularly in a financial institution (remittance), I see to it that in inputting the name, the right number or amount is double-checked so that the recipient can receive the money hassle-free.

E-Commerce » Inventory Management

Experience: 1 - 2 years

Other Skills

Project Management » Workflow

Experience: 5 - 10 years

Office and Administration

Experience: 5 - 10 years

I’ve spent the past few years helping businesses stay organized and on top of their daily tasks. I handle everything from data entry, scheduling, and file management to keeping emails, reports, and documents in order. I’m comfortable using tools like Google Workspace, Microsoft Office, and Zoho apps, and I always make sure everything I do is accurate, neat, and delivered on time. I enjoy bringing structure to busy workflows and finding simple ways to make things run smoother.

Office and Administration » Team Collaboration

Experience: 5 - 10 years

In my work experience, I’ve seen how important collaboration truly is. Working together helps avoid errors, speed up tasks, and keep everyone aligned. It also allows me to support the team effectively and deliver organized, accurate results.