E-commerce Specialist with proven experience managing multi-platform stores across TikTok Shop, Shopee, Lazada, and Shopify. Skilled in optimizing product listings, driving high-performing campaigns, and improving conversion rates through data-driven strategies (CTR, ROAS, SEO). Experienced in affiliate management, customer service, and end-to-end order handling including returns and refunds. Strong background in analytics, pricing strategy, and promotional campaigns that boost sales, retention, and overall store performance. Known for managing multiple stores efficiently while delivering excellent customer experience and consistent revenue growth.
Experience: 1 - 2 years
Experience: Less than 6 months
Checking and Informing the customer about the current product stock.
Experience: 2 - 5 years
Experience: Less than 6 months
Communicating and handling the companies order to secure that the item is correctly shipped.
Experience: Less than 6 months
Answering customers concern about their orders, status of the delivery,stock availability,expiration and product usage.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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