Virtual Medical Assistant, Customer Service, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 13th, 2026 (2 days ago)

Member Since

November 8th, 2022

Profile Description

MedVA | Patient Support & Insurance Verification

Hi! I’m Marionette, a Healthcare Virtual Assistant with experience supporting patients and healthcare teams through phone, chat, and email.

I’ve handled patient inquiries, explained insurance benefits, eligibility, claims, billing, and prior authorizations, and assisted with appointment scheduling and coordination. I’m comfortable working in fast-paced healthcare environments while maintaining accuracy, professionalism, and patient confidentiality.

I also bring strong customer service and administrative experience, allowing me to communicate clearly, stay organized, and resolve concerns efficiently. I’m reliable, detail-oriented, and committed to providing compassionate support to both patients and providers.

I am open to learning new niches and developing additional skills, and I adapt quickly to new systems, tools, and workflows.

Skills & Services:
>Patient support (phone, chat, email)
>Insurance verification & benefits explanation
>Appointment scheduling & coordination
>Billing, claims & prior authorization support
>Data entry & documentation
>;Email management & follow-ups

I’m looking for a long-term remote role where I can contribute my healthcare experience and continue growing as a virtual assistant.