Pauline
Experienced Customer Support & Technical Helpdesk VA | Fast Issue Resolution | E
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
June 7th, 2026 (yesterday)
Member Since
September 10th, 2022
Profile Description
Hi! I am a Technical Support and Customer Service Specialist focused on providing efficient, professional, and reliable support to customers. I help businesses resolve technical issues, manage customer inquiries, and ensure a smooth and positive customer experience across
I specialize in troubleshooting basic technical issues, handling customer concerns, and providing clear solutions in a timely manner. I am experienced in managing support tickets and ensuring that all customer issues are properly tracked and resolved.
My skills include:
• Technical support and troubleshooting (software and account issues)
• Customer service via
• Helpdesk and ticketing system management
• Issue diagnosis and problem solving
• Account and product/service support
• Escalation handling when needed
• Professional written communication
I am familiar with CRM and ticketing tools. I am highly organized, detail-oriented, and able to work efficiently in fast-paced environments.
My goal is to help businesses improve customer satisfaction by delivering fast, accurate, and friendly support. I am always committed to professionalism, patience, and clear communication in every interaction.
I’m ready to support your team and contribute to a smooth and efficient customer support experience.
Top Skills
Customer Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 1 - 2 years
Virtual Assistant
Experience: Less than 6 months
Other Skills
Customer Support » IT
Experience: Less than 6 months
Customer Support » Sales Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Administrative Support
Experience: Less than 6 months
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 45
- Influence: 17
- Steadiness: 26
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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