Jemaima
Customer Service | SaaS | Zendesk & Gorgias experienced | Shopify | Customer & T
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.65/hour ($1,094.56/month)
High school diploma
Last Active
June 6th, 2026 (2 days ago)
Member Since
June 27th, 2022
Profile Description
Customer Support Specialist with 5+ years of experience in customer service, technical support, and remote operations across eCommerce and SaaS platforms. Skilled in handling customer inquiries, order management, billing concerns, subscription support, and technical troubleshooting while delivering excellent customer experiences.
Experienced with tools such as Shopify, Gorgias, Zendesk, Recharge, ShipStation, RingCentral, Slack, Zoho, Talkdesk, and Genesys. I have supported customers for brands including Netflix, Menulog, and Revelation Health LLC in fast-paced remote environments.
I am known for being reliable, detail-oriented, adaptable, and solution-focused, with strong communication and multitasking skills. I can work independently, manage high-volume tasks efficiently, and build positive customer relationships that drive satisfaction and retention.
Currently open to full-time remote opportunities and available to start ASAP.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Healthcare
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 6 months - 1 year
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu City
- Tests Taken
- DISC
- Dominance: 49
- Influence: 20
- Steadiness: 18
- Compliance: 14
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.