Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
March 5th, 2026 (115 days ago)
Member Since
February 11th, 2022
Profile Description
Hi! I'm Danilo Borinaga III, a customer service professional with over four years of experience in the BPO and travel support industry. I specialize in handling customer concerns through voice and chat, resolving complex issues, and delivering high-quality support. My experience includes working with global clients, processing service requests, and ensuring excellent customer satisfaction in fast-paced environments.
I am proficient in tools such as Salesforce, Sabre Red 360, Genesys Cloud, and Google Workspace, and I’m comfortable managing multiple systems while maintaining accuracy and efficiency. I’m a reliable, detail-oriented team player who is always open to learning new skills and contributing to business growth. If you're looking for someone who can provide professional customer support and dependable virtual assistance, I would be happy to help your team succeed.
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Office and Administration » Travel Planning » GDS
Experience: 2 - 5 years
Used Sabre Red 360
Office and Administration » Travel Planning » Sabre
Experience: 2 - 5 years
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 5 - 10 years
Office and Administration » Travel Planning
Experience: 2 - 5 years
Marketing » Appointment Setting
Experience: 1 - 2 years
Company: NOELLE RANDALL COACHING Position: GENERAL VIRTUAL ASSISTANT Job Responsibilities: * Call leads to confirm appointments * Monitor and Answer email inquiries * Monitor and Answer SMS inquiries * Monitor and Answer Community Platform inquiries * Monitor and Answer Support Team inquiries * Moderate/Co-host Zoom class and check for students attendance * Join Client Events
Customer Support » Phone Support
Experience: 2 - 5 years
Throughout my experience, I've developed a strong skill set in empathetic customer interaction, effective communication, and creative problem-solving. I've successfully resolved complex customer issues, leading to a 90% customer satisfaction rate during my time at Amazon, and Walmart. Additionally, my ability to manage a high volume of inquiries, while maintaining a personalized approach has contributed to enhancing overall customer experience
Customer Support » Ecommerce » Amazon
Experience: 2 - 5 years
A customer service enthusiast with a deep appreciation for Amazon's commitment to customer satisfaction. With 6 months of experience in customer service, I'm excited to bring my expertise to the forefront as an Amazon Customer Service Representative.
Office and Administration » Transcription
Experience: 5 - 10 years
Customer Support » Customer Service » Genesys Cloud
Experience: 5 - 10 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 45
- Influence: 17
- Steadiness: 19
- Compliance: 19
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.