Overview
Looking for full-time work (8 hours/day)
at $7.56/hour ($1,454.56/month)
Bachelors degree
Last Active
February 23rd, 2025 (489 days ago)
Member Since
February 10th, 2022
Profile Description
A results-oriented professional with 15 years of experience in the BPO industry, complemented by arobust background in Education. Expert in team management, data analysis, and performanceoptimization, with a proven track record of supporting diverse verticals, including Telecommunications,Travel, Healthcare, and Environmental Services.
Top Skills
Coaching
Experience: 5 - 10 years
I have over a decade of leadership experience in the BPO industry, honing my expertise in performance coaching, root cause analysis, and strategic action planning. Throughout my career, I have successfully driven operational excellence, optimized team performance, and implemented data-driven solutions to enhance productivity and customer satisfaction. My ability to identify challenges, develop effective strategies, and inspire teams has consistently led to improved business outcomes.
Customer Support » Customer Service
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 1 - 2 years
Other Skills
Office and Administration » Data Capture
Experience: 2 - 5 years
Office and Administration » Google Sheets
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Project Management » Capacity Planning
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Human Resources » Onboarding
Experience: 6 months - 1 year
Human Resources » Recruiting » Candidate Screening
Experience: 1 - 2 years
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod City, Negros Occidental
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 27%
- Influence: 10%
- Steadiness: 22%
- Compliance: 41%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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