Overview
Looking for full-time work (8 hours/day)
at $7.19/hour ($1,382.40/month)
Bachelors degree
Last Active
April 23rd, 2026 (66 days ago)
Member Since
January 14th, 2015
Profile Description
Operations Manager | Project Manager | Executive Support | Remote Operations
PROFESSIONAL SUMMARY
I’ve spent the last 15+ years working in operations, customer service, and project
management—mainly in BPO, e-commerce, and remote environments. My focus has always
been simple: keep things running smoothly, support the team, and make sure clients are
taken care of.
I’ve handled multiple accounts at the same time, worked with cross-functional teams, and
supported leadership with reporting, scheduling, and day-to-day coordination. I’m
comfortable stepping into both operational and admin roles depending on what the
business needs.
CORE SKILLS
BPO Operations | Customer Service Management | KPI & SLA Tracking | Project
Management | Workflow Coordination
Executive Support | Calendar & Inbox Management | Scheduling | Client Communication
E-commerce (Amazon, Shopify, Walmart) | SOP Development | Process Improvement |
Team Leadership
Top Skills
Professional Services » Management Services » Acquisition Management
Experience: 5 - 10 years
Professional Services » Management Services » Bpo Operations Management
Experience: 10+ years
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
Over a decade experience in Operations Management. Worked in several BPO's in the same capacity managing over 100+ FTE's in diverse Client lines of business (CLOB's) , and varied skillsets (Voice, Non-voice, Data Processing)
Other Skills
Project Management » Monday
Experience: 6 months - 1 year
Can organize your project boards on Monday.com
Project Management » Asana
Experience: 6 months - 1 year
Can manage workflows, create and automate project boards, some integration knowledge with Zapier
Project Management » Process Mapping
Experience: 10+ years
Research » Data Gathering
Experience: 10+ years
E-Commerce » Amazon » FBA
Experience: 6 months - 1 year
Handle inbound and outbound logistics using CIN7, Amazon Seller Central, Commerce (Intuit)
E-Commerce » Amazon » Keyword Management
Experience: Less than 6 months
Keyword management with Helium 10 as the main data source
E-Commerce » Amazon » Listing Management
Experience: 6 months - 1 year
Listing management with Helium 10 as the main data source
Project Management » Clickup
Experience: 2 - 5 years
Office and Administration » Data Analytics
Experience: 10+ years
Office and Administration » Data analysis
Experience: Less than 6 months
Basic Information
- Age
- 47
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 41%
- Influence: 15%
- Steadiness: 23%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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