-Able to work independently or as part of the team
-Assisted different Professional Provider’s from different States to assist, provide accurate information, and solve issues related to Health Insurance Claims and Benefits.
-Performed tasks / assignments directed by the supervisor and provides updates.
-Tracked timeline of services given to patients
-Updated Quality Metrics Dashboards
-Called Dialysis Centers and Kidney Transplant Centers for recent patients status.
-Handled complex problems and worked with customers to ensure all disputes are resolved quickly.
-Provided outstanding customer service and date entry for clients exceeding all service expectations.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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