Alizah

Virtual Assistant || CUSTOMER CARE REPRESENTATIVE

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelor of Science in Tourism Management

Last Active

January 20th, 2025 (today)

Member Since

September 23rd, 2021

Profile Description

Hello! I'm Upgrade to see actual info, and I appreciate you stopping by my profile page. As a dedicated Customer Service Representative and Virtual Assistant, I'm fueled by goals and reliability. Currently, I'm actively seeking a role where I can leverage my skills and personal attributes to serve clients and contribute to the success of your esteemed company. I'm committed to continuous improvement and am open to further training to provide a diverse range of services, ultimately ensuring your business's optimal success. Here's a glimpse of my skills and expertise that can benefit your company: Proficiency in Microsoft OfficeEmail ManagementCommunication SkillsAdaptabilityTechnological ProficiencyEffective MultitaskingSales and Negotiation Skills

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Executed secretarial tasks such as managing emails, scheduling appointments, and maintaining documentation. Facilitated communication between clients and artists, ensuring clear understanding of tasks, revisions, and expectations. Implemented quality control measures to guarantee the excellence of products before submission.

Office and Administration » Adaptability

Experience: 6 months - 1 year

Stayed updated on travel industry trends, destination information, and transportation options to offer informed recommendations to clients.

Office and Administration » Communication

Experience: 6 months - 1 year

Addressed service interruptions promptly, minimizing downtime for customers and ensuring seamless service delivery.Guided customers through basic troubleshooting steps for technical issues, demonstrating patience and clear communication.

Other Skills

Marketing » CRM » Salesforce

Experience: 6 months - 1 year

Proficient in promoting and selling travel services, accommodations, and insurance products while maximizing value for clients.

Marketing » Telemarketing » Inbound Sales

Experience: 6 months - 1 year

Provided personalized assistance to customers regarding their accounts, ensuring satisfaction and resolution of issues promptly.

Customer Support » Technical Support

Experience: 6 months - 1 year

Conducted account maintenance tasks such as checking bills, changing rate plans, and updating customer information accurately. Guided customers through basic troubleshooting steps for technical issues, demonstrating patience and clear communication.

Office and Administration » Email Management

Experience: 6 months - 1 year

Maintained confidentiality and professionalism in handling sensitive information and client communications.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Gingoog City, Misamis Oriental

Tests Taken: IQ
Score: 91: DISC
Dominance: 36
Influence: 20
Steadiness: 26
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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