A+ Executive Assistant | Operational Support & CRM Management | Healthcare VA

Experienced in managing CRM systems such as HubSpot, Zoho CRM, and GoHighLevel to support lead management, customer relationship tracking, and operational efficiency. I help maintain organized databases, manage pipelines, update contact records, automate follow-ups, and monitor client interactions to ensure no opportunity falls through the cracks.

Skilled in supporting day-to-day business operations through workflow management, project coordination, and process documentation. Utilizing Asana, Notion, Google Workspace, Slack, ChatGPT, and Claude, I create SOPs, track project milestones, assign tasks, and coordinate team communication for you.

Supporting complex calendar management, email triage, meeting coordination, travel arrangements, and administrative operations. Optimizing Google Workspace, Slack, Zoom, Notion, and AI tools creating efficient systems.

Skilled in managing executive calendars, coordinating internal and external meetings, and organizing schedules across multiple time zones ensuring executives remain focused on high-value tasks.

I help manage high-volume inboxes through email triage, message prioritization, communication management, flagging urgent matters, managing follow-ups, drafting correspondence, and implementing systems that support Inbox Zero, all dedicated to improving communication flow.

Documenting processes, developing SOPs, maintaining organized records, and translating workflows into clear, actionable documentation, ensuring teams have the resources needed to execute tasks.

Leveraging Google Workspace for maintaining structured file systems, managing shared resources, preparing reports, ensuring information remains accessible and organized, improving communication, and supporting efficient business operations.

Coordinating content schedules, organizing content, monitoring engagement, and managing comments and messages, and ensuring posts are published accurately and on schedule. Using Meta Business Suite, Metricool, and Canva AI.

Supporting patient scheduling, EMR documentation, insurance verification, and healthcare administrative operations. Streamlining workflows while providing compassionate, detail-oriented support to patients and healthcare teams.

Organized business data across spreadsheets, databases, internal systems, conducting data verification, correcting discrepancies, and ensuring records remain accurate and up to date.