Technical Virtual Assistant | Customer Support Specialist | IT Helpdesk | Email

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 24th, 2026 (2 days ago)

Member Since

February 21st, 2021

Profile Description

Hello! My name is Abigail, and I am a Technical Virtual Assistant and Customer Support Specialist with over 8 years of experience providing exceptional support to customers across phone, email, and live chat.

Throughout my career, I have worked with global clients, resolving technical issues, managing support tickets, configuring applications, maintaining accurate documentation, and collaborating with cross-functional teams to deliver outstanding customer experiences.

My background includes:
* Technical Support
* Customer Service
* Email & Chat Support
* CRM & Ticket Management
* Administrative Support
* Microsoft Office
* Google Workspace
* Active Directory
* Office 365
* Microsoft Azure
* Linux & PuTTY
* Remote Troubleshooting

I pride myself on being dependable, detail-oriented, proactive, and a quick learner. I enjoy solving problems, staying organized, and providing professional support that helps businesses operate smoothly.

I’m currently looking for a long-term remote opportunity where I can contribute my technical expertise, strong communication skills, and commitment to delivering excellent customer service.

Thank you for taking the time to view my profile. I look forward to the opportunity to work with you!