Gedion
Advanced Administrative Skills, Technical Proficiency, Quality & Detail Oriented
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
June 27th, 2026 (10 days ago)
Member Since
October 21st, 2020
Profile Description
Senior QA Specialist & Administrative Expert | Six Sigma Certified VA
Are you looking for a Virtual Assistant who doesn't just "do tasks" but actually improves your processes?
With over 8 years of experience in high-stakes environments like Concentrix and TPG Telecom, I bring a level of precision and analytical thinking that goes beyond standard administrative support. As a former Senior Quality Evaluator, my "eye for detail" isn't just a buzzword—it’s a professional standard I’ve maintained while managing system simulations, automated QA testing, and complex root cause analysis.
How I can help your business grow:
Operations & Process Improvement: I am Six Sigma certified, meaning I’m trained to identify inefficiencies and streamline your workflows for maximum productivity.
Executive Support & Coordination: From managing technician calendars and service windows to handling high-level billing disputes, I am an expert at liaison work and scheduling.
Technical Proficiency: I am highly skilled in CRM data entry, G-Suite, Microsoft Office, and various remote collaboration tools.
Quality & Results: I treat your business metrics as my own. My background in facilitating calibration sessions and deep-dive DSAT analysis ensures that the quality of work stays at 100%.
I am a Bachelor’s degree holder with a commitment to long-term professional growth. If you need a proactive partner who can lead, organize, and execute with technical accuracy, let’s connect.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Expert in managing job orders, scheduling field appointments, and coordinating logistics to ensure zero missed windows
Customer Support » Technical Support
Experience: 5 - 10 years
Experienced in technical support, system simulations, and "OK to Go" validation for service deployments.
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Six Sigma certified with a proven "eye for detail" and the ability to conduct deep-dive investigations into billing or service disputes.
Other Skills
Project Management
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: Less than 6 months
Customer Support » Customer Service
Experience: Less than 6 months
Office and Administration » Adaptability
Experience: 5 - 10 years
Skilled in both back-office administrative work and front-facing customer or social media management.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pontevedra, Negros Occidental
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 23%
- Influence: 39%
- Steadiness: 23%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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