-Good communication skills and customer management experience.
-Strong knowledge of operation/service delivery and the ability to manage critical situations with minimum supervision.
-Experience in international contact/call centers in a variety of channels voice, chat, and
-The ability to multi-task and adapt to changes quickly.
-Service awareness of all organization's key services for which support is being provided.
-Technical awareness ability to match resources to technical issues appropriately.
-Understanding support tools, techniques, and how technology is used to provide services to improve processes.
Experience: Less than 6 months
Experience: 6 months - 1 year
Data book-ins and upload through FTP -Filezilla -Web server upload. -Virtual Drive
Experience: 1 - 2 years
Active Directory familiarity. account creation and group policy
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.