Analiza

CUSTOMER SERVICE / VIRTUAL ASSISTANT/ REAL ESTATE / SMM

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 25th, 2025 (6 days ago)

Member Since

April 17th, 2019

Profile Description

With my two and a half years of customer service and technical support experience at Amazon, coupled with my keen attention to detail and organizational skills, I am confident that I can contribute effectively to your team and help drive the success of your Shopify store.

I specialize in setting up Shopify webpages and managing product listings efficiently. My expertise includes organizing products into well-structured sub-menu categories, ensuring seamless navigation so customers can easily find what they need. By implementing these structured layouts, I help improve user experience and ultimately drive higher conversion rates.

During my time at Amazon, I developed a deep understanding of e-commerce and customer satisfaction as well as the importance of SEO optimization, product descriptions, and high-quality images to attract and engage potential customers. My background in Amazon customer service has allowed me to refine my problem-solving skills and my ability to work efficiently in a fast-paced, results-driven environment.

I am highly organized and have the ability to multitask effectively, ensuring that tasks such as uploading new products, updating inventory, and managing product listings are done accurately and promptly.

I am well-versed in:
- Shopify Webpage Set Up
- Customer Service- Technical Support
- Cold Calling - Handling data entry work
- Appointment Setting
- Creating research reports for information purposes
- Organizing calendars and emails
- Preparing spreadsheets

Additionally, I possess some knowledge of photo and video editing and managing social media accounts like Facebook, Instagram, YouTube, and TikTok.

I excel at:
- Graphic Design
- Visual Effects
- Sound Effects
- Adding Texts
- Adding animation / GIFs / Stickers
- Video Editing / Cutting / Trimming
- Sound Editing & Dubbing
- Rhythm & Timing

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

I specialize in setting up Shopify webpages and managing product listings efficiently. My expertise includes organizing products into well-structured sub-menu categories, ensuring seamless navigation so customers can easily find what they need. I developed a deep understanding of e-commerce and customer satisfaction as well as the importance of SEO optimization, product descriptions, and high-quality images to attract and engage potential customers.

Video Editing

Experience: 2 - 5 years

I use various software programs, including Canva, CapCut, Veed.io, and Filmora for editing. I am certain I would make a valuable addition to your organization. I excel at: Graphic Design Visual Effects Sound Effects Adding Texts Adding animation / GIFs / Stickers Video Editing / Cutting / Trimming Sound Editing & Dubbing Rhythm & Timing

Customer Support » Phone Support

Experience: 2 - 5 years

I have worked as a customer service representative and a technical support representative for Amazon. In my previous role at Amazon, I successfully managed a high volume of calls, scheduling appointments, and following up on customers to ensure maximum conversion. I pride myself on my attention to detail and organizational skills, which allow me to manage multiple tasks efficiently while maintaining a customer-centric approach. I believe that understanding the needs of clients and customers is key to successful appointment setting, and I strive to create a positive experience in every interaction.