Kristine

EA to CEO|Shopify Expert |Team Lead|Recruitment Manager

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Overview

Looking for part-time work (4 hours/day)

at $9.28/hour ($816.64/month)

Not Specified

Last Active

November 4th, 2024 (7 days ago)

Member Since

September 14th, 2018

Profile Description

Shopify VA:

Product Research
Product Listing
Invoicing
Inventory
Tracking of orders

Admin Assistant:

Scheduling
Appointment Setting
Invoicing
Processing of PO
Accounts Receivables
Reconciliation
Bookkeeping
Clerical roles
Project ManaUpgrade to see actual infoent

Sourcing, Recruitment, and Onboarding Specialist:

Appointment setting
Scheduling
Sourcing
Job Posting to various platforms 
End-to-end recruitment process
Onboarding
Processing and preparation of contract

VA
Google suiteEmail manaUpgrade to see actual infoent
Chat support
Phone support
Calendar manaUpgrade to see actual infoent
Invoice processing
Purchase order
Inventory
Website manaUpgrade to see actual infoent
Site posting
Training newly hired VAs


Operations Team Manager:

Monitor agent's daily/weekly/monthly performance
Monitoring of KPIs 
Quality Assurance role
Monitoring and Reporting of daily  staffing and occupancy
Coaching, Mentoring, and  Strategizing 
Recruitment functions ( screening of applicants, interview, onboarding)
Daily, weekly, and monthly business review
Escalations role 


CSAT Lead Coach:

Mentoring
Coaching
Conducting seminars to address learning opportunities

Customer Service Representative:

Customer service
Upselling
Sales
Scheduling
Team Leader / Claims Specialist / Customer Service Representative:

Claims Specialist:

Benefits and Eligibility Inquiries
Enrollment processing
Claims processing
Reconciliation

Top Skills

Customer Support

Other Skills

Accounting » Accounts Payable

Experience: Less than 6 months

Customer Support » Email Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Human Resources

Customer Support » Sales Support

Office and Administration » Admin Data Processing

Experience: 2 - 5 years

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Female
Website
Sign Up with Pro Account to View
Address
Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 54
Influence: 12
Steadiness: 26
Compliance: 8
English
C2(Advanced/Mastery)
Uploaded ID
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