I’m a client-focused professional with 8+ years of experience in customer service, legal intake, and virtual support. My background includes 6 years in BPO, 2 years as an Intake Specialist for U.S.-based personal injury and SSDI law firms, plus cold calling and ESL teaching.
I specialize in:
Legal intake & lead qualification (PI, SSDI/SSI)
Customer support via phone,
Appointment setting & CRM management
Cold calling & follow-ups
Experience: 5 - 10 years
BPO employee for 6 years . Provided customer support throug inbound, outbound. chat and email support.
Experience: 1 - 2 years
Promoted to OMD Analyst after being a customer service agent.
Experience: Less than 6 months
Experience: 1 - 2 years
Online ESL instructor to Japanese students
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.