Customer Service Representative / Admin Assistant / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Associates degree

Last Active

July 6th, 2026 (yesterday)

Member Since

February 13th, 2018

Profile Description

## Helping Business Owners Focus on What Matters Most

Hello,

I'm Maria Fatima Cerillo, and I believe every business owner deserves someone they can rely on—someone who takes ownership of the day-to-day tasks so they can focus on growing their business.

Over the years, I've had the opportunity to support entrepreneurs and business owners as a Virtual Assistant, and I've learned that every hour I save them is an hour they can invest in closing deals, serving clients, or spending time with their families. That's the kind of impact I strive to make every day.

With over **16 years of combined experience** in customer service, sales support, and virtual assistance, I help businesses stay organized, responsive, and efficient. Whether it's managing leads, following up with prospects, scheduling appointments, handling customer communications, maintaining CRM records, preparing documents, or keeping operations on track, I make sure nothing falls through the cracks.

I understand that behind every email, phone call, or customer inquiry is a reflection of your business. That's why I treat every interaction as if I were representing my own company—professionally, respectfully, and with genuine care.

My goal isn't just to complete tasks. It's to become a dependable partner who helps reduce your workload, keeps your operations running smoothly, and gives you peace of mind knowing that important details are being handled.

I'm proactive, detail-oriented, quick to adapt, and always willing to learn new tools and processes. I enjoy finding ways to improve workflows, solve problems before they become bigger issues, and support the people who trust me with their business.

If you're looking for someone who genuinely cares about your business, communicates well, and can be trusted to help your team succeed, I'd love the opportunity to work with you.

Thank you for taking the time to read my profile. I look forward to helping your business grow.

**Maria Fatima Cerillo**